AI Technical Support for Industrial Machines

Troubleshoot equipment instantly using your manuals, tickets, and expert knowledge.

AI Technical Support for Industrial Machines

Troubleshoot equipment instantly using your manuals, tickets, and expert knowledge.

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Real-world case studies

QuantumPak

Industrial bag sealers and packaging solutions

Our documentation had the answers, but they were spread across manuals, PDFs, and service history. AI made it easier for our team to find the right information quickly and stop answering the same questions over and over.

Allen Muresan

Chief Engineer

Escalations Reduced

0%

0%

Faster Support

0%

0%

QuantumPak

Industrial bag sealers and packaging solutions

Our documentation had the answers, but they were spread across manuals, PDFs, and service history. AI made it easier for our team to find the right information quickly and stop answering the same questions over and over.

Allen Muresan

Chief Engineer

Escalations Reduced

0%

0%

Faster Support

0%

0%

QuantumPak

Industrial bag sealers and packaging solutions

Our documentation had the answers, but they were spread across manuals, PDFs, and service history. AI made it easier for our team to find the right information quickly and stop answering the same questions over and over.

Allen Muresan

Chief Engineer

Escalations Reduced

0%

0%

Faster Support

0%

0%

Generic AI searches documents.
Metric troubleshoots machines.

Purpose-built for industrial maintenance - grounded in your machines, your manuals and your history.

Trained on your machines

Built on your own manuals, tickets, and service history for 95%+ troubleshooting accuracy.

Cited, verifiable answers

Every answer links back to the exact manual page or service record it came from so your team can trust it.

Constantly improving

Each resolved issue feeds back in, so Metric gets sharper on your equipment over time.

Everything You Need to Know Before We Get Started

What is Metric?

Who is Metric built for?

How is Metric different from a CMMS or a generic AI chatbot?

What kinds of questions can Metric answer?

Where do the answers come from, and can we trust them?

How do we get started?